5 Star Google Reviews Made Easy (And Effective)

How to keep bad Google reviews private

To get enough 5-star Google reviews to boost your average star rating, you need to keep bad reviews from watering down all your 5-star Google reviews.

Negative Google reviews are a thorn in the side of all business owners, and they are virtually impossible to get off the site, but they are manageable.

Here are some ways to keep your bad reviews from bringing down the average of all your 5-star Google reviews.

#1) Respond to bad Google reviews

It is crucial for you to make sure you respond to every bad Google review just as you do on all 5-star Google reviews.

#2) Avoid a bad Google review in the future by pre-screening customers

Now that you know to respond to negative reviews, let's try to avoid having them in the future.

To accomplish this, it's important to pre-screen your customers.

The pre-screening process should be done via email or text. If a customer isn't happy, they're unlikely to tell you to your face. Customers feel free to express the real truth about their experience if they're able to put it in an email or text.

Pre-screening your customers will also give you the opportunity to fix any issues they had that you were not aware of while they were at your business.

On the flip side, pre-screening also identifies the customers who loved their experience and are likely to give you a great review.

Knowledge is power, and if you know ahead of time how a customer perceived their experience at your local business, then you are in the driver's seat on how to move forward with that customer. This is crucial to customer retention. Be PROACTIVE!

Here's a quick video to show an example of how we help local businesses pre-screen customers for positive reviews….

#3) Benefit from a bad Google review

Having a negative review on Google is frustrating, but it adds credibility to your business. People don't believe a 5-star average if the business has nothing but 5-star Google reviews.

It's impossible for a company to make every single customer who comes into their establishment happy. So when you receive a negative review, use it as a teaching moment for you and your staff.

#4) Drown out bad reviews with lots of good reviews

Typically, you are unable to delete negative reviews on Google. The only exception is when you see that the Buy Google 5 Star Reviews may be what Google considers “Fake” or against Google's guidelines. Then it's possible to flag as inappropriate to Google and attempt to have it removed.

Although you cannot erase a negative review on Google, it is possible to keep your star ranking high by making sure that you have a great mix of quantity and quality of your reviews.

Asking every customer to write a review will accomplish this goal. It is just that simple. The more customers who write 5-star reviews, the higher your rating.